Herbstrix is confident about its products and makes sure that it reaches to its valuable customers without any hassle at promised time.
Our Packaging team along with the various tied up courier services works dedicatedly so that your order is delivered in metro cities as well as within rural, remote as well as urban areas without any damage.
Customer is given proper contact details of the company along with the support email address to raise the issue or the complain if occurs related to the delay delivery of the product.
We request our customers in order to receive the shipment on time, kindly provide us exact complete billing address details of their location with appropriate house address, pin code, landmark and contact details.
Once the order is confirmed and shipped at your billing address, cannot be redirected to other office or home address.
Before arriving of your Parcel at door step, customer will receive a call and message by the courier team to ensure you have received your parcel safely on promised time.
Estimated delivery time:
We usually dispatch most orders within 1-4 business days (excluding Sundays and public holidays)
Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.
While we are trying our best to avoid this situation, these products might delay your order.
If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 7-8 days of order date.
It usually takes 3 to 4 days for your orders to get delivered, but in time like these there is an uncertain amount of delay in delivery and may take up to 10 to 12 days for your orders to get delivered. We regret for the inconvenience caused due to the delay.
Tracking your order:
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
Following are some our trusted courier partners:
Bluedart - http://www.bluedart.com/
Ecom Express - http://www.ecomexpress.in/
Xpressbees - https://www.xpressbees.com/